European leader in
shopping centres

Operator, investor, developer, Unibail-Rodamco is the European leader in shopping centres. Wherever it operates, Unibail-Rodamco places the same importance on satisfying the customer.


Unibail-Rodamco is present in 12 countries, where it focuses on large, prime shopping centres with high levels of traffic 21 centres receive over 12 million visits/centre/annually.


Solid and reliable partner

  • An asset portfolio valued at €22.3 billion*
  • Active in the shopping centre, office, and convention & exhibition sectors
  • Rated A/A3
  • Member of the CAC 40, AEX, Euronext 100 and EURO STOXX 50 indexes
* At 31 December 2009

Welcome attitude

By providing an enjoyable and relaxing shopping experience, Unibail-Rodamco shopping centres make a difference for the customer.


The "Welcome Attitude" is our way to place the customer at the heart of the shopping experience


  • Anticipating customers' needs
  • Exceeding their expectations
  • Appealing to all five senses

Sustainability

Ongoing efforts to reduce environmental impact while ensuring profitability


  • Reducing environmental footprint of all managed assets
  • Monitor environmental Key Performance Indicators and targets
  • Sustainability action plans in place in each managed asset
  • Reduce carbon intensity in managed shopping centres by 25% between 2006 and 2016
  • Achieving high environmental standards in all new construction and renovation projects (BREEAM certification)
  • Encouraging dialogue and cooperation with tenants to improve environmental performance
  • Improving accessibility 52% of visits to Unibail-Rodamco shopping centres made by sustainable modes of transport

Each centre is like no other

We believe that understanding our customers helps us to fine-tune shopping centre positioning


A specific concept

We develop a specific concept from precise studies of customer profiling, catchment areas, penetration rates, visit frequencies, spending baskets, usage and attitude. A concept that is unique: a local brand with its own distinctive character.